Our commitment to a fair and transparent shopping experience.
At Fejora, we take pride in the quality of our products. However, if you are not entirely satisfied with your purchase, we are here to help you resolve the issue as quickly as possible.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You have 7 days from the date of delivery to initiate a return request.
Laptops, Desktops, and Photocopiers must be returned with all seals intact. If the item is defective, the Manufacturer Warranty will apply.
For health and hygiene reasons, food items are non-returnable once the original factory seal is broken or tampered with.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If the return is due to an error on our part (wrong item sent or factory defect), Fejora will cover the return shipping costs. For "change of mind" returns, the customer is responsible for the delivery costs back to our Lagos or Niger State pickup stations.
Need to start a return?
Contact Support Team